SERVIES
We will serve you faithfully
Technical Support and Service
To ensure that your machine is always running efficiently, We provides professional and comprehensive technical support and services to improve productivity and product quality.
Operator Training
We offer systematic operator training, covering basic operation, software use, maintenance, and troubleshooting. Training is available at beginner, intermediate, and advanced levels, helping your team master equipment skills and improve productivity and safety.
Regular Maintenance
THJ provides professional maintenance services, including temperature and humidity calibration, basic verification, etc. Regular maintenance can extend the service life of equipment, prevent malfunctions, and ensure production stability. We develop personalized maintenance plans and provide detailed records.
Installation and Commissioning Services
THJ provides comprehensive installation and commissioning services to ensure the stable operation of incubators. Our experienced engineers will install and commission the system to achieve optimal performance. We will also explain the equipment functions and ensure that operators are familiar with the operating methods and safety procedures.
Software Upgrade and Optimization
We continually upgrade and optimize our software to meet evolving customer needs. Regular updates add features, improve performance, and fix issues. Customers can access the latest software versions and upgrade instructions through our support channels.
Online Technical Support
Our incubator technical support service is available 24/7 via phone, email, or video conference. Our team will answer your questions, provide remote diagnostics and guidance, and perform remote debugging and troubleshooting when necessary.
Parts Supply and Replacement
We offer a comprehensive supply of incubator parts to ensure quick access to high-quality original parts. All parts undergo rigorous quality inspections. We recommend that you keep a stock of critical and wear parts to ensure uninterrupted operation of your equipment.
Our Service
Customization
THJ provides personalized solutions by recommending the most suitable instruments according to your industry characteristics and actual application scenarios. All equipment models can be flexibly customized to precisely meet your specific operational requirements.
Specialized Production
As a leading manufacturer of incubator equipment in China, THJ responds swiftly to changing market needs, ensuring the efficient design and production of various high-quality environmental testing systems required by clients.
Patent Protection
THJ has a dedicated R&D team led by professor-level experts, continuously focusing on improving equipment efficiency, stability, and service life. So far, our products have been granted over 30 national-level invention patents.
Good service
We provide comprehensive technical support, including free installation drawings, on-site commissioning, maintenance guidance, and long-term follow-up. All issues are addressed within 24 hours, and equipment includes a one-year full warranty.
Online Service
- Support: 24-hour Online
- WhatsApp：+86 173-3167-9602
- E-mail：manager@taihongjun.com
Contact with us
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Response
Share your needs with us, We’ll contact youin very short time.
- Email:manager@taihongjun.com
- Phone:+86 173-3167-9602
- Whats App:+86 173-3167-9602
- 425, 4th Floor, Building 6, No. 1 Compound, Shangdi 10th Street, Haidian District, Beijing
t is our pleasure to answer your queriesrelated to your business andrequirements.THJ will always be behindyou and good cooperative partner in Chinafor your business.
